1. Introduction
Xoso66 is a trusted online betting platform, operating under a valid licence and complying with established data protection regulations. This Privacy Policy explains in detail how we manage your personal information when you register, log in, or use any of the services on our website.
By continuing to use the xoso66 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team to request account deletion.
Important Note: This Privacy Policy applies to all xoso66 users regardless of the platform used — whether via web browser, Android or iOS mobile app, or any other device.
2. Information We Collect
To deliver quality service and comply with legal requirements, xoso66 collects certain categories of information from users. We only collect what is strictly necessary.
- Registration Information: Full name, date of birth, ID card or passport number, email address, phone number, and password.
- Financial Information: Bank account number, bank name, and deposit and withdrawal transaction details.
- KYC Documents: Copies of your ID card, passport, or other verification documents required for legal compliance.
- Usage data: Game records, betting history, login activity, IP address, device type, and browser information.
- Cookies and tracking technologies: Session data, user preferences, and analytics data to improve the user experience.
3. How We Use Your Information
Every piece of information we collect has a clear purpose. We do not use your data arbitrarily. Below are the primary purposes for using your personal information at xoso66:
- Securely processing your account registration and verification.
- Handling deposit and withdrawal transactions promptly and accurately.
- Providing responsive and effective customer support.
- Sending promotional information, bonuses, and platform updates — only if you opt in.
- Detecting and preventing fraud, money laundering, and other illegal activities.
- Complying with legal and regulatory requirements related to the gambling licence.
- Improving service quality based on usage data and user feedback.
4. Data Retention Schedule
We retain your data in accordance with periods defined by law and our operational requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Throughout active account + 5 years | Licensing & legal requirements |
| Transaction Records | 7 years | Tax Compliance & Financial Audits |
| KYC Documents | 5 years after account closure | Anti-Money Laundering |
| Activity Log & IP | 2 years | Security & fraud detection |
| Session cookie data | Until session ends | Platform functionality & user experience |
5. Sharing Information with Third Parties
Xoso66 does not sell or rent your personal data to anyone. However, there are limited situations where we need to share your information with trusted parties to ensure smooth service delivery:
- Payment Providers: Transaction details are shared with licensed banks and payment processors to complete your deposits and withdrawals.
- Statutory Authorities: We will disclose information if required by court order, police investigation, or licensing regulatory authority.
- Technology Service Partners: Our cloud infrastructure and cybersecurity providers are bound by strict confidentiality agreements.
- Game Software Providers: Game data required to ensure game integrity is shared only with licensed platform providers.
All third parties handling your data are required to sign a data protection agreement and comply with the security standards set by xoso66.
6. Your Rights as a User
We respect your rights over your own personal data. As a xoso66 user, you have the right to:
- Access: Requesting a copy of the personal information we hold about you at any time.
- Correction: Updating or correcting inaccurate or outdated personal information.
- Deletion: Requesting the deletion of your personal data, subject to applicable legal obligations.
- Processing Restriction: Requesting that we restrict the use of your data in certain situations.
- Opt out of marketing: Stop receiving marketing communications at any time through your account settings.
- Data Portability: Requesting your data in a machine-readable format for portability purposes.
To exercise any of these rights, please contact our support team via email at the bottom of this page. We will process your request within 30 business days.
7. Use of Cookies
Xoso66 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
- Essential cookies: Required for core platform functions such as login authentication and session security.
- Performance cookies: Helping us understand how users interact with the platform for continuous improvement.
- Functional cookies: Saving your preferences such as language, theme, and display settings.
- Analytics cookies: Used to analyse traffic and usage patterns to improve our services.
You can manage or delete cookies through your browser settings. Please note that blocking essential cookies may affect certain functions of the xoso66 platform.
8. Data Security Measures
We continuously invest in security infrastructure to ensure your data remains protected at all times. Measures we employ include:
- End-to-end data encryption using TLS 1.3 protocol and AES-256 encryption.
- Two-factor authentication (2FA) for all user accounts and internal staff access.
- Periodic penetration testing conducted by independent auditors.
- Real-time threat monitoring and automated incident response systems.
- Role-based access control — only staff who need to may access sensitive data.
- Regular data backups and tested disaster recovery procedures.
Although we employ the best security measures, no system is 100% guaranteed. We encourage you to use a strong password and never share your login credentials with anyone.
9. Changes to This Privacy Policy
Xoso66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or technology in use. When significant changes are made, we will:
- A clear notice will be displayed on the platform's homepage for at least 7 days.
- Sending email notifications to all registered users.
- Updating the "Last Updated" date at the top of this document.
Continued use of the xoso66 platform after policy changes take effect constitutes your acceptance of the amended terms.
10. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our privacy team:
- Email: [email protected]
- Response time: Within 2 business days for general enquiries; 5 business days for data-related requests.
- Supported languages: Bahasa Melayu and English.
You may also refer to the FAQ us for answers to frequently asked questions about privacy and account security.
Contents
Your data is protected with 256-bit SSL encryption at all times.
Trusted SSLLast Updated: January 2026